Purchases & Payment

Customers must provide Triane' with complete and accurate details when making purchases. Triane' is not liable if we are given an incorrect delivery address at the time of purchase or for returned goods. Any additional expenses in correcting the order are the responsibility of the customer.

All of our prices are in AUD, and Triane' is not responsible for varying currency conversion rates charged by customers’ banks.

Customers will receive an invoice confirming the order once Triane' receives payment either through Credit Card, PayPal, or Afterpay.

Payment or debiting of your credit/debit card will be completed when you accept to complete the transaction at checkout. Triane' uses the Shopify Payments Gateway for all online credit card transactions. Shopify Payments is a PCI-DSS Certified Gateway. Your credit card number cannot be viewed by Triane' or any third party.

We take a firm stance against credit card fraud. If your transaction is flagged in our system or suspected of fraud, we will check your order by phoning you on the given number or email to ensure that the purchase has been made by the credit card holder. If we find anyone trying to use another person's details, Triane' will report all transaction information to the Australian Federal Police and banking authorities.